Technology first. Human support when needed.

Who is looking after your property when you’re not there?

Run your property from your phone with one system for records, work orders, payments, access and reporting.

When you need physical presence, add a certified Caretaker on the ground.

Start free Apply for the Demo

Demo properties from 1 October. Caretaker opens 1 November 2026.

A property owner walking out of a gated Lagos apartment development, checking his phone, with a security officer at the gate behind him

Today’s log

07:14Water tank checked · Block B

09:02Complaint received · Flat 4

Built for the way properties actually run

Whether you own one building or manage many, Caretaker keeps operations visible, organised and under control.

If people share an address, Caretaker fits.

What Caretaker helps you run, every day

Caretaker turns everyday property activity into visible workflows. From complaints to collections, from access to repairs, everything is recorded as it happens — so nothing depends on memory or scattered phone calls.

A caretaker in navy on site outside a Lagos apartment block, logging a completed check on her phone

06:40Water tank checked · Block B

06:40Property oversightTrack what is happening across the building, day by day.

09:02Complaints & work ordersIssues are logged, assigned, followed up and closed properly.

11:15Repairs & maintenanceQuotes, progress and completion records stay attached to the job.

13:30Access & visitorsVisitors, deliveries and movements are recorded in one place.

16:05Bills & collectionsService charges, payments and related records stay visible and organised.

18:20Owner visibilityA clear view of what happened, what is pending, and what needs your attention.

The system keeps the record. The Caretaker extends it on the ground. Every job recorded makes the system better at running the next one.

Everything that matters, on the record

One shared operating layer for owners, managers and residents.

Owner dashboard for a single property showing revenue, occupied units, active tenants, open requests, pending payments and collection rate — Owner dashboard — occupancy, collections against invoiced, open issues and today’s activity on one property.

A single work order: electrical request at Lekki 31 Pearl Nuga, tenant, scheduled date and time, status in progress, booking ID 4561 — One work order, from logged to signed off — the whole job, with its evidence attached.

Collections view showing total collected, pending and overdue payments with a rent collection history table by unit — Collections — invoiced, paid and overdue, by unit, with running totals.

Bills

Rent outstanding

₦185,000

Overdue · Due 28th June 2026

Pay now

Service Charge (Jun)Overdue · Due 5th June 2026₦15,000Pay now

ElectricityMeter 04522198103PrepaidTop up

Resident app — what is due, and paying it.

One dashboard for owners and admins

Resident convenience through the app

Accountability for every job done

A digital record that sharpens decisions over time

Residents pay bills, invite guests, report faults and receive notices from their phone.

Caretaker plans

Start free. Add support
when you need it.

Choose how you run your property. A physical caretaker is always optional.

Free

Keep a small property organised.

1 property · 6 tenants
1 admin account
Records, bills & issues

₦0 / month

Recommended

Essential

Run it with less admin.

More tenants · 3 admins
Automatic bills & renewals
Reports & team access

Paid plan

Managed

Let Haiven follow through.

Weekly owner reports
Follow-up on open issues
Works with your team

Service plan

Secure+

Add security oversight.

Camera & access integration
Monitoring & incident records
Agreed incident escalation

Custom quote

Included	Free	Essential	Managed	Secure+
Property capacity	1 property 6 units / tenants	All subscribed units	All subscribed units	Assessed per property
Admin / staff accounts	1	3	10	10
Bills & renewals	Manual records and bills	Automated workflows	As Essential	As Essential
Reporting	Basic overview	Collection reports	Reviewed weekly	Plus incident reports
Haiven operational follow-up	—	—	Agreed scope	Agreed scope
New caretaker placement	—	Use your own staff	Optional	Optional

Paid plans include the core features of the preceding plan. Additional properties are billed separately. Payment charges are disclosed before payment.

A caretaker recording an update on her phone outside an apartment building

Optional · On-site support

Need someone on the ground?

Keep your caretaker, or let Haiven help you find one.

Personnel costs are quoted separately.

Paid pricing confirmed at launch. Hardware quoted separately.

Be first in line for Caretaker

Demo properties are selected from 1 October, and Caretaker opens publicly on 1 November. Tell us which one you are.